[Workshop] IGS Workshop registration

Oliver Montenbruck oliver.montenbruck at dlr.de
Sun Jul 22 23:22:38 PDT 2018


Hi Jianghui,

the never-ending story ...

I made a new attempt to register and pay my few this morning but got 
again a message that there's a problem with my credit card and I should 
check with my bank.

I'm not sure whether I'm the only person experiencing trouble, but I 
know that my credit card works fine on other occasions. A such I can 
only conclude that the transmission of data to PayPal and/or the 
accounting through PayPal does not work as it should.

Please advise,

Oliver


Am 2018/07/20 um 07:51 schrieb Jianghui Geng:
> Hi Oliver,
> 
> 1) Indeed, we don't need your credit card information for the hotel 
> reservation anymore. The room reservation is based on mutual trust.
> 2) OK. I have cc'ed the email to Gaurav. He should know that.
> 3) If you didn't go through the registration, nothing will be recorded 
> about your choices or personal information.We should send you later a 
> confirmation email about your successful registration. If you don't 
> receive it, that means nothing has been done by you or us.
> 
> I hope these will explain. You response is quite helpful for us to find 
> the problems of our website.
> 
> Cheers,
> Jianghui
> 
> On Fri, Jul 20, 2018 at 1:36 PM, <Oliver.Montenbruck at dlr.de 
> <mailto:Oliver.Montenbruck at dlr.de>> wrote:
> 
>     Ok, thanks!
> 
>     When you say that you removed input of credit card details from your
>     website, does it mean that you do not need such information for
>     making room reservations at the conference hotel?
> 
>     As regards payment of the registration fee, I will wait for answer
>     from the IGS CB.  I have no indication of any charges made to my
>     acocunt so far, but might have to wait for a few more days to be
>     100% sure.
> 
>     Given the failed (?) payment in my first attempt, I'm not sure
>     whether the registration process was fully aborted or whether some
>     inputs remain in your system. What I would like to avoid is, e.g. a
>     duplicate hotel reservation, if I restart the process from scratch
>     at a later time.
> 
>     Thanks for your help and patience, Oliver
> 
>     Oliver Montenbruck
>     DLR, German Space Operations Center
>     Oberpfaffenhofen
>     D-82234 Wessling
>     Germany
> 
>     Tel.    +49 (8153) 28-1195
>     Fax     +49 (8153) 28-1450
>     e-mail oliver.montenbruck at dlr.de <mailto:oliver.montenbruck at dlr.de>
>     ------------------------------------------------------------------------
>     *Von:* Jianghui Geng [jhgeng1982 at gmail.com
>     <mailto:jhgeng1982 at gmail.com>]
>     *Gesendet:* Freitag, 20. Juli 2018 07:25
>     *An:* Montenbruck, Oliver; Gaurav Walia
>     *Cc:* workshop2018; Allison Craddock
>     *Betreff:* Re: IGS Workshop registration
> 
>     Oliver,
> 
>     So sorry for so much inconvenience. We have made revisions on our
>     website settings.
> 
>     1) I think the banner connection problem has been resolved by IGS.
>     2) We originally think the 'billing address' filled in by
>     registrants on our website could be conveyed to PayPal. But it seems
>     that this is a bad design which makes the registration process
>     confusing. We now remove all credit card information request on our
>     website, but directly lead registrants to PayPal. The registrants
>     will then fill in the "billing address" only once. Note that the
>     address we requested on the first page of the registration is your
>     institutional address.
> 
>     For your seemingly "failed" payment, I don't have a way to check if
>     it is successful or not since the payment is through UNAVCO. Allison
>     may have an answer for this.
> 
>     Regards,
>     Jianghui
> 
> 
> 
> 
>     On Thu, Jul 19, 2018 at 3:20 PM, Oliver Montenbruck
>     <oliver.montenbruck at dlr.de <mailto:oliver.montenbruck at dlr.de>> wrote:
> 
>         Dear Jianghui, dear colelagues,
> 
>         thanks for letting me know! Unfortunately, I'm still
>         experiencing trouble.
> 
>         The first pitfall I encountered originates from the IGS entry page.
>         When clicking the workshop banner on "http://www.igs.org/", I'm
>         forwarded to "http://igsworkshop2018.gnsswhu.cn/
>         <http://igsworkshop2018.gnsswhu.cn/>". This is again the
>         insecure website version and should be shut down quickly! The
>         correct link would be "https://igsworkshop2018.gnsswhu.cn/
>         <https://igsworkshop2018.gnsswhu.cn/>".
> 
>         The second problem relates to credit card payments. In the
>         registration process two forms with credit card details showed
>         up, the first one on the IGS server, the second at paypal. Only
>         the first asked for the security code, but the second asked for
>         the billing address (with obsolete telephone number and state as
>         mandatory!! item). I'm not sure why credit card details are
>         requested twice and I'm not sure whether the <billing> address
>         is my institute's address (that will ultimately pay the
>         registration fee) or my private address (on which my credit card
>         is registered). In any case, I received an error message that a
>         problem was encountered and my payment was not accepted. I have
>         no Idea, to what extent my registration was processed and
>         whether registration credit card details have been retained from
>         the first web page (e.g. for hotel booking).
> 
>         Please advise how I should proceed!
> 
>         Oliver
> 
> 
>         Am 2018/07/19 um 04:46 schrieb Jianghui Geng:
> 
>             Hi Oliver,
> 
>             Our website for registration has been ready.
> 
>             Cheers,
>             Jianghui
> 
>             On Fri, Jul 6, 2018 at 2:47 PM, Oliver Montenbruck
>             <oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>
>             <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>>> wrote:
> 
>                  Dear Jianghui,
> 
>                  I started my registration for the IGS Workshop today at
>             http://igsworkshop2018.gnsswhu.cn/index/register.do
>             <http://igsworkshop2018.gnsswhu.cn/index/register.do>
>                  <http://igsworkshop2018.gnsswhu.cn/index/register.do
>             <http://igsworkshop2018.gnsswhu.cn/index/register.do>>, but
>             finally
>                  noted that the "Payment Processing" form is based on an
>                  unsecure/unencrypted http web page. You will certainly
>             understand
>                  that I can't disclose credit card details in this way
>             (and I assume
>                  many other participants will share my concerns). Can
>             you implement a
>                  secure (https://) form or offer alternative means to
>             collect my
>                  payment details?
> 
>                  Thanks and best regards, Oliver
> 
>                  Am 2018/06/23 um 02:46 schrieb Jianghui Geng:
> 
>                      Dear Oliver,
> 
>                      Sorry for this inconvenience. We are working on
>             this. There is
>                      some delay in the registration setup due to UNAVCO
>             PayPal
>                      account. I believe the registration page will be
>             open next week.
> 
>                      BTW, "Early Bird Registration" is allowed before
>             Aug. 29, not after.
> 
>                      Regards,
>                      Jianghui
> 
>                      On Fri, Jun 22, 2018 at 10:30 PM, Oliver Montenbruck
>                      <oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>
>             <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>>
>                      <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>
> 
>                      <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>>>> wrote:
> 
> 
>                           Dear colleagues,
> 
>                           can you please advise me how to make a room
>             reservation at the
>                           Hotel Donghu International Convention Center
>             for the IGS
>                      Workshop.
> 
>                           The conference web site
>                          
>             (http://igsworkshop2018.gnsswhu.cn/index/accommodations
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations>
>                     
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations>>
>                          
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations>
>                     
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations
>             <http://igsworkshop2018.gnsswhu.cn/index/accommodations>>>)
>             suggests
>                           that reservations can be made via the LOC at
>             conference
>                           registration, but registration will only open
>             at end of August.
>                           However, we need to do our travel planning
>             "now" and also
>                      need to
>                           know the expected cost.
> 
>                           Can you please provide proper information?
> 
>                           Kind regards, Oliver Montenbruck
> 
> 
>                           --     Oliver Montenbruck
>                           DLR, German Space Operations Center
>                           Oberpfaffenhofen
>                           D-82234 Wessling
>                           Germany
> 
>                           Tel.    +49 (8153) 28-1195
>                           Fax     +49 (8153) 28-1450
>                           e-mail oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>
>                      <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>>
>                      <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>
> 
>                      <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>>>
> 
> 
> 
> 
>                      --
>                      Jianghui GENG
> 
>                      Professor in GNSS Geodesy
> 
>                      GNSS Research Center, Wuhan University
> 
>                      Office: +86 (0)27 68778955
> 
>                      Mobile: +86 17762578656
> 
>                      Homepage:
>             https://sites.google.com/site/gengjianghui/
>             <https://sites.google.com/site/gengjianghui/>
>                      <https://sites.google.com/site/gengjianghui/
>             <https://sites.google.com/site/gengjianghui/>>
> 
>             http://pride.whu.edu.cn <http://pride.whu.edu.cn/>
> 
> 
> 
>                  --     Oliver Montenbruck
>                  DLR, German Space Operations Center
>                  Oberpfaffenhofen
>                  D-82234 Wessling
>                  Germany
> 
>                  Tel.    +49 (8153) 28-1195
>                  Fax     +49 (8153) 28-1450
>                  e-mail oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>
>             <mailto:oliver.montenbruck at dlr.de
>             <mailto:oliver.montenbruck at dlr.de>>
> 
> 
> 
> 
>             -- 
> 
>             Jianghui GENG
> 
>             Professor in GNSS Geodesy
> 
>             GNSS Research Center, Wuhan University
> 
>             Office: +86 (0)27 68778955
> 
>             Mobile: +86 17762578656
> 
>             Homepage: https://sites.google.com/site/gengjianghui/
>             <https://sites.google.com/site/gengjianghui/>
> 
>             http://pride.whu.edu.cn <http://pride.whu.edu.cn/>
> 
> 
> 
>         -- 
>         Oliver Montenbruck
>         DLR, German Space Operations Center
>         Oberpfaffenhofen
>         D-82234 Wessling
>         Germany
> 
>         Tel.    +49 (8153) 28-1195
>         Fax     +49 (8153) 28-1450
>         e-mail oliver.montenbruck at dlr.de <mailto:oliver.montenbruck at dlr.de>
> 
> 
> 
> 
>     -- 
> 
>     Jianghui GENG
> 
>     Professor in GNSS Geodesy
> 
>     GNSS Research Center, Wuhan University
> 
>     Office: +86 (0)27 68778955
> 
>     Mobile: +86 17762578656
> 
>     Homepage: https://sites.google.com/site/gengjianghui/
>     <https://sites.google.com/site/gengjianghui/>
> 
>     http://pride.whu.edu.cn <http://pride.whu.edu.cn/>
> 
> 
> 
> 
> -- 
> 
> Jianghui GENG
> 
> Professor in GNSS Geodesy
> 
> GNSS Research Center, Wuhan University
> 
> Office: +86 (0)27 68778955
> 
> Mobile: +86 17762578656
> 
> Homepage: https://sites.google.com/site/gengjianghui/
> 
> http://pride.whu.edu.cn <http://pride.whu.edu.cn/>
> 


-- 
Oliver Montenbruck
DLR, German Space Operations Center
Oberpfaffenhofen
D-82234 Wessling
Germany

Tel.    +49 (8153) 28-1195
Fax     +49 (8153) 28-1450
e-mail  oliver.montenbruck at dlr.de


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