[IGSMAIL-7536] REMINDER: NASA Earth Science Data and Services Survey for 2017

Tue Oct 3 05:51:52 PDT 2017

Dear CDDIS Colleagues,

I recently sent the CDDIS user community a message regarding the
annual user survey conducted by the CFI Group on behalf of NASA.
We have received some responses, so thank you to those who have
participated. However, if you have not yet had a chance to
participate, we ask you to please do so. The survey should only
take 10 to 15 minutes of your time. It is important to our community
to hear from you. If you have received the invitation, please take a
few minutes to complete the survey. If you have not received a direct
invitation and would like to take the survey, please send an email
request to:

surveyhelp at cfigroup.com<mailto:surveyhelp at cfigroup.com>

Thank you in advance to all of you who are willing to spend a few
minutes to complete the survey.

Best regards,
Carey.
-----
Begin forwarded message:

From: Carey Noll <carey.e.noll at nasa.gov<mailto:carey.e.noll at nasa.gov>>
Subject: NASA Earth Science Data and Services Survey for 2017
Date: September 15, 2017 at 8:31:35 AM EDT
To: <igsmail at igs.org<mailto:igsmail at igs.org>>, DORISMail DORISMail <dorismail at cls.fr<mailto:dorismail at cls.fr>>, IVSMail <ivsmail at ivscc.gsfc.nasa.gov<mailto:ivsmail at ivscc.gsfc.nasa.gov>>, <slr-mail.dgfi at tum.de<mailto:slr-mail.dgfi at tum.de>>, <ilrs at lists.nasa.gov<mailto:ilrs at lists.nasa.gov>>, <central_bureau at iers.org<mailto:central_bureau at iers.org>>
Cc: Carey Noll <carey.noll at nasa.gov<mailto:carey.noll at nasa.gov>>, Lori Tyahla <LTyahla at sgt-inc.com<mailto:LTyahla at sgt-inc.com>>

Dear Colleague,

Recently, some of you may have received an email from the CFI Group on
behalf of NASA. This message asked you to complete a survey for users of
NASA Earth science data and services, which includes the Crustal
Dynamics Data Information System (CDDIS). The CDDIS is one of twelve
NASA Earth Observing System Data and Information System (EOSDIS) science
data centers evaluated by this survey. The purpose of this survey is to
help NASA and the DAACs assess customer satisfaction and improve future
services. Suggestions from past surveys have been implemented to improve
the tools and services offered by the CDDIS.

Please participate! Your feedback affects our future performance and
helps to identify science needs. You will be able to take the survey for
each DAAC you use. This is your opportunity to influence the priorities
of the DAACs, including CDDIS. Thank you in advance to all of you who are
willing to spend a few minutes to complete the survey.

If you did not receive a survey and wish to complete one or know of
someone who uses CDDIS and/or EOSDIS data and services who did not receive
a survey, please contact

surveyhelp at cfigroup.com<mailto:surveyhelp at cfigroup.com>

The American Customer Satisfaction Index (ACSI) is the only national
cross-industry measure of customer satisfaction in the United States.
NASA commissioned the CFI Group, an independent research and consulting
organization, to conduct a brief survey to rate the products and
services NASA currently provides from NASA's EOSDIS data centers. Please
consider responding to this survey; your input will help us to better
serve our user community.

Presentations of these results given to NASA Earth science are available at:

https://earthdata.nasa.gov/about/system-performance/american-customer-satisfaction-index-reports

Thank you in advance to all of you who are willing to spend a few minutes
to complete the survey.

Regards,
Carey.
-----
Ms. Carey Noll
Manager, Crustal Dynamics Data Information System (CDDIS)
Secretary, ILRS Central Bureau
Secretary, GGOS Bureau for Networks and Observations

NASA GSFC
Code 61A
Greenbelt, MD 20771
USA

E-mail:  Carey.Noll at nasa.gov
Voice: (301) 614-6542
Fax: (301) 614-6015
WWW:  https://cddis.nasa.gov

-----
Ms. Carey Noll
Manager, Crustal Dynamics Data Information System (CDDIS)
Secretary, ILRS Central Bureau
Secretary, GGOS Bureau for Networks and Observations

NASA GSFC
Code 61A
Greenbelt, MD 20771
USA

E-mail:  Carey.Noll at nasa.gov<mailto:Carey.Noll at nasa.gov>
Voice: (301) 614-6542
Fax: (301) 614-6015
WWW:  http://cddis.nasa.gov

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