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Dear CDDIS Colleagues,
<div class=""><br class="">
</div>
<div class="">I recently sent the CDDIS user community a message regarding the </div>
<div class="">annual user survey conducted by the CFI Group on behalf of NASA.</div>
<div class="">We have received some responses, so thank you to those who have</div>
<div class="">participated. However, if you have not yet had a chance to </div>
<div class="">participate, we ask you to please do so. The survey should only</div>
<div class="">take 10 to 15 minutes of your time. It is important to our community </div>
<div class="">to hear from you. If you have received the invitation, please take a </div>
<div class="">few minutes to complete the survey. If you have not received a direct </div>
<div class="">invitation and would like to take the survey, please send an email</div>
<div class="">request to: </div>
<div class=""><br class="">
</div>
<div class=""><a href="mailto:surveyhelp@cfigroup.com" class="">surveyhelp@cfigroup.com</a></div>
<div class=""><br class="">
</div>
<div class="">Thank you in advance to all of you who are willing to spend a few </div>
<div class="">minutes to complete the survey.</div>
<div class=""><br class="">
</div>
<div class="">Best regards,</div>
<div class="">Carey.</div>
<div class="">
<div class="">-----</div>
<div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">From:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">Carey Noll <<a href="mailto:carey.e.noll@nasa.gov" class="">carey.e.noll@nasa.gov</a>><br class="">
</span></div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Subject:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><b class="">NASA Earth Science Data and Services Survey for 2017</b><br class="">
</span></div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Date:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">September 15, 2017 at 8:31:35 AM EDT<br class="">
</span></div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">To:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class=""><<a href="mailto:igsmail@igs.org" class="">igsmail@igs.org</a>>, DORISMail DORISMail <<a href="mailto:dorismail@cls.fr" class="">dorismail@cls.fr</a>>,
IVSMail <<a href="mailto:ivsmail@ivscc.gsfc.nasa.gov" class="">ivsmail@ivscc.gsfc.nasa.gov</a>>, <<a href="mailto:slr-mail.dgfi@tum.de" class="">slr-mail.dgfi@tum.de</a>>, <<a href="mailto:ilrs@lists.nasa.gov" class="">ilrs@lists.nasa.gov</a>>, <<a href="mailto:central_bureau@iers.org" class="">central_bureau@iers.org</a>><br class="">
</span></div>
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<span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif; color:rgba(0, 0, 0, 1.0);" class=""><b class="">Cc:
</b></span><span style="font-family: -webkit-system-font, Helvetica Neue, Helvetica, sans-serif;" class="">Carey Noll <<a href="mailto:carey.noll@nasa.gov" class="">carey.noll@nasa.gov</a>>, Lori Tyahla <<a href="mailto:LTyahla@sgt-inc.com" class="">LTyahla@sgt-inc.com</a>><br class="">
</span></div>
<br class="">
<div class="">
<div class="">Dear Colleague,<br class="">
<br class="">
Recently, some of you may have received an email from the CFI Group on<br class="">
behalf of NASA. This message asked you to complete a survey for users of<br class="">
NASA Earth science data and services, which includes the Crustal<br class="">
Dynamics Data Information System (CDDIS). The CDDIS is one of twelve<br class="">
NASA Earth Observing System Data and Information System (EOSDIS) science<br class="">
data centers evaluated by this survey. The purpose of this survey is to<br class="">
help NASA and the DAACs assess customer satisfaction and improve future<br class="">
services. Suggestions from past surveys have been implemented to improve<br class="">
the tools and services offered by the CDDIS.<br class="">
<br class="">
Please participate! Your feedback affects our future performance and<br class="">
helps to identify science needs. You will be able to take the survey for<br class="">
each DAAC you use. This is your opportunity to influence the priorities<br class="">
of the DAACs, including CDDIS. Thank you in advance to all of you who are <br class="">
willing to spend a few minutes to complete the survey.<br class="">
<br class="">
If you did not receive a survey and wish to complete one or know of<br class="">
someone who uses CDDIS and/or EOSDIS data and services who did not receive <br class="">
a survey, please contact <br class="">
<br class="">
<a href="mailto:surveyhelp@cfigroup.com" class="">surveyhelp@cfigroup.com</a><br class="">
<br class="">
The American Customer Satisfaction Index (ACSI) is the only national<br class="">
cross-industry measure of customer satisfaction in the United States.<br class="">
NASA commissioned the CFI Group, an independent research and consulting<br class="">
organization, to conduct a brief survey to rate the products and<br class="">
services NASA currently provides from NASA's EOSDIS data centers. Please<br class="">
consider responding to this survey; your input will help us to better<br class="">
serve our user community.<br class="">
<br class="">
Presentations of these results given to NASA Earth science are available at: <br class="">
<br class="">
https://earthdata.nasa.gov/about/system-performance/american-customer-satisfaction-index-reports<br class="">
<br class="">
Thank you in advance to all of you who are willing to spend a few minutes <br class="">
to complete the survey.<br class="">
<br class="">
Regards,<br class="">
Carey.<br class="">
-----<br class="">
Ms. Carey Noll<br class="">
Manager, Crustal Dynamics Data Information System (CDDIS)<br class="">
Secretary, ILRS Central Bureau<br class="">
Secretary, GGOS Bureau for Networks and Observations<br class="">
<br class="">
NASA GSFC<br class="">
Code 61A<br class="">
Greenbelt, MD 20771<br class="">
USA<br class="">
<br class="">
E-mail: Carey.Noll@nasa.gov<br class="">
Voice: (301) 614-6542<br class="">
Fax: (301) 614-6015<br class="">
WWW: https://cddis.nasa.gov<br class="">
<br class="">
<br class="">
<br class="">
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<div class="">-----<br class="">
Ms. Carey Noll<br class="">
Manager, Crustal Dynamics Data Information System (CDDIS)<br class="">
Secretary, ILRS Central Bureau</div>
<div class="">Secretary, GGOS Bureau for Networks and Observations<br class="">
<br class="">
</div>
<div class="">NASA GSFC<br class="">
Code 61A<br class="">
Greenbelt, MD 20771<br class="">
USA<br class="">
<br class="">
E-mail: <a href="mailto:Carey.Noll@nasa.gov" class="">Carey.Noll@nasa.gov</a><br class="">
Voice: (301) 614-6542<br class="">
Fax: (301) 614-6015<br class="">
WWW: <a href="http://cddis.nasa.gov" class="">http://cddis.nasa.gov</a></div>
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