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<div>Ok thanks! I will wait a few mnore days and then give it a second try.</div>
<div><br>
</div>
<div>Oliver<br>
</div>
<div><br>
<div style="font-family:Tahoma; font-size:13px">Oliver Montenbruck <br>
DLR, German Space Operations Center <br>
Oberpfaffenhofen <br>
D-82234 Wessling <br>
Germany <br>
<br>
Tel. +49 (8153) 28-1195 <br>
Fax +49 (8153) 28-1450 <br>
e-mail <a class="moz-txt-link-abbreviated" href="mailto:oliver.montenbruck@dlr.de">
oliver.montenbruck@dlr.de</a><br>
</div>
</div>
<div style="font-family: Times New Roman; color: #000000; font-size: 16px">
<hr tabindex="-1">
<div id="divRpF336842" style="direction: ltr;"><font size="2" face="Tahoma" color="#000000"><b>Von:</b> Jianghui Geng [jhgeng1982@gmail.com]<br>
<b>Gesendet:</b> Freitag, 20. Juli 2018 07:51<br>
<b>An:</b> Montenbruck, Oliver<br>
<b>Cc:</b> Gaurav Walia; workshop2018; Allison Craddock<br>
<b>Betreff:</b> Re: IGS Workshop registration<br>
</font><br>
</div>
<div></div>
<div>
<div dir="ltr">Hi Oliver,
<div><br>
</div>
<div>1) Indeed, we don't need your credit card information for the hotel reservation anymore. The room reservation is based on mutual trust.</div>
<div>2) OK. I have cc'ed the email to Gaurav. He should know that.</div>
<div>3) If you didn't go through the registration, nothing will be recorded about your choices or personal information.We should send you later a confirmation email about your successful registration. If you don't receive it, that means nothing has been done
by you or us.</div>
<div><br>
</div>
<div>I hope these will explain. You response is quite helpful for us to find the problems of our website.</div>
<div><br>
</div>
<div>Cheers,</div>
<div>Jianghui</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Fri, Jul 20, 2018 at 1:36 PM, <span dir="ltr"><<a href="mailto:Oliver.Montenbruck@dlr.de" target="_blank" rel="noopener noreferrer">Oliver.Montenbruck@dlr.de</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
<div>
<div style="direction:ltr; font-family:Tahoma; color:#000000; font-size:10pt">
<div>Ok, thanks!</div>
<div><br>
</div>
<div>When you say that you removed input of credit card details from your website, does it mean that you do not need such information for making room reservations at the conference hotel?
<br>
</div>
<div><br>
As regards payment of the registration fee, I will wait for answer from the IGS CB. I have no indication of any charges made to my acocunt so far, but might have to wait for a few more days to be 100% sure.</div>
<div><br>
</div>
<div>Given the failed (?) payment in my first attempt, I'm not sure whether the registration process was fully aborted or whether some inputs remain in your system. What I would like to avoid is, e.g. a duplicate hotel reservation, if I restart the process
from scratch at a later time. <br>
</div>
<div><br>
</div>
<div>Thanks for your help and patience, Oliver<br>
</div>
<span class="">
<div><br>
<div style="font-family:Tahoma; font-size:13px">Oliver Montenbruck <br>
DLR, German Space Operations Center <br>
Oberpfaffenhofen <br>
D-82234 Wessling <br>
Germany <br>
<br>
Tel. +49 (8153) 28-1195 <br>
Fax +49 (8153) 28-1450 <br>
e-mail <a class="m_-6090157679724922538moz-txt-link-abbreviated" href="mailto:oliver.montenbruck@dlr.de" target="_blank" rel="noopener noreferrer">
oliver.montenbruck@dlr.de</a><br>
</div>
</div>
</span>
<div style="font-family:Times New Roman; color:#000000; font-size:16px">
<hr>
<div id="m_-6090157679724922538divRpF920765" style="direction:ltr"><font size="2" face="Tahoma" color="#000000"><b>Von:</b> Jianghui Geng [<a href="mailto:jhgeng1982@gmail.com" target="_blank" rel="noopener noreferrer">jhgeng1982@gmail.com</a>]<br>
<b>Gesendet:</b> Freitag, 20. Juli 2018 07:25<br>
<b>An:</b> Montenbruck, Oliver; Gaurav Walia<br>
<b>Cc:</b> workshop2018; Allison Craddock<span class=""><br>
<b>Betreff:</b> Re: IGS Workshop registration<br>
</span></font><br>
</div>
<div>
<div class="h5">
<div></div>
<div>
<div dir="ltr">Oliver,
<div><br>
</div>
<div>So sorry for so much inconvenience. We have made revisions on our website settings.</div>
<div><br>
</div>
<div>1) I think the banner connection problem has been resolved by IGS.</div>
<div>2) We originally think the 'billing address' filled in by registrants on our website could be conveyed to PayPal. But it seems that this is a bad design which makes the registration process confusing. We now remove all credit card information request on
our website, but directly lead registrants to PayPal. The registrants will then fill in the "billing address" only once. Note that the address we requested on the first page of the registration is your institutional address.</div>
<div><br>
</div>
<div>For your seemingly "failed" payment, I don't have a way to check if it is successful or not since the payment is through UNAVCO. Allison may have an answer for this.</div>
<div><br>
</div>
<div>Regards,</div>
<div>Jianghui</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Jul 19, 2018 at 3:20 PM, Oliver Montenbruck <span dir="ltr">
<<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr.de</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
Dear Jianghui, dear colelagues,<br>
<br>
thanks for letting me know! Unfortunately, I'm still experiencing trouble.<br>
<br>
The first pitfall I encountered originates from the IGS entry page.<br>
When clicking the workshop banner on "<a href="http://www.igs.org/" rel="noreferrer" target="_blank">http://www.igs.org/</a>", I'm forwarded to "<a href="http://igsworkshop2018.gnsswhu.cn/" rel="noreferrer" target="_blank">http://igsworkshop2018.gnsswh<wbr>u.cn/</a>".
This is again the insecure website version and should be shut down quickly! The correct link would be "<a href="https://igsworkshop2018.gnsswhu.cn/" rel="noreferrer" target="_blank">https://igsworkshop2018.gnssw<wbr>hu.cn/</a>".<br>
<br>
The second problem relates to credit card payments. In the registration process two forms with credit card details showed up, the first one on the IGS server, the second at paypal. Only the first asked for the security code, but the second asked for the billing
address (with obsolete telephone number and state as mandatory!! item). I'm not sure why credit card details are requested twice and I'm not sure whether the <billing> address is my institute's address (that will ultimately pay the registration fee) or my
private address (on which my credit card is registered). In any case, I received an error message that a problem was encountered and my payment was not accepted. I have no Idea, to what extent my registration was processed and whether registration credit card
details have been retained from the first web page (e.g. for hotel booking).<br>
<br>
Please advise how I should proceed!<br>
<br>
Oliver<span><br>
<br>
<br>
Am 2018/07/19 um 04:46 schrieb Jianghui Geng:<br>
</span>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
<span>Hi Oliver,<br>
<br>
Our website for registration has been ready.<br>
<br>
Cheers,<br>
Jianghui<br>
<br>
</span><span>On Fri, Jul 6, 2018 at 2:47 PM, Oliver Montenbruck <<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr.de</a> <mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>>>
wrote:<br>
<br>
Dear Jianghui,<br>
<br>
I started my registration for the IGS Workshop today at<br>
<a href="http://igsworkshop2018.gnsswhu.cn/index/register.do" rel="noreferrer" target="_blank">
http://igsworkshop2018.gnsswhu<wbr>.cn/index/register.do</a><br>
</span> <<a href="http://igsworkshop2018.gnsswhu.cn/index/register.do" rel="noreferrer" target="_blank">http://igsworkshop2018.gnsswh<wbr>u.cn/index/register.do</a>>, but finally<span><br>
noted that the "Payment Processing" form is based on an<br>
unsecure/unencrypted http web page. You will certainly understand<br>
that I can't disclose credit card details in this way (and I assume<br>
many other participants will share my concerns). Can you implement a<br>
secure (https://) form or offer alternative means to collect my<br>
payment details?<br>
<br>
Thanks and best regards, Oliver<br>
<br>
Am 2018/06/23 um 02:46 schrieb Jianghui Geng:<br>
<br>
Dear Oliver,<br>
<br>
Sorry for this inconvenience. We are working on this. There is<br>
some delay in the registration setup due to UNAVCO PayPal<br>
account. I believe the registration page will be open next week.<br>
<br>
BTW, "Early Bird Registration" is allowed before Aug. 29, not after.<br>
<br>
Regards,<br>
Jianghui<br>
<br>
On Fri, Jun 22, 2018 at 10:30 PM, Oliver Montenbruck<br>
<<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr.de</a> <mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>><br>
</span> <mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>
<div>
<div class="m_-6090157679724922538h5"><br>
<mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>>>> wrote:<br>
<br>
<br>
Dear colleagues,<br>
<br>
can you please advise me how to make a room reservation at the<br>
Hotel Donghu International Convention Center for the IGS<br>
Workshop.<br>
<br>
The conference web site<br>
(<a href="http://igsworkshop2018.gnsswhu.cn/index/accommodations" rel="noreferrer" target="_blank">http://igsworkshop2018.gnsswh<wbr>u.cn/index/accommodations</a><br>
<<a href="http://igsworkshop2018.gnsswhu.cn/index/accommodations" rel="noreferrer" target="_blank">http://igsworkshop2018.gnsswh<wbr>u.cn/index/accommodations</a>><br>
<<a href="http://igsworkshop2018.gnsswhu.cn/index/accommodations" rel="noreferrer" target="_blank">http://igsworkshop2018.gnsswh<wbr>u.cn/index/accommodations</a><br>
<<a href="http://igsworkshop2018.gnsswhu.cn/index/accommodations" rel="noreferrer" target="_blank">http://igsworkshop2018.gnsswh<wbr>u.cn/index/accommodations</a>>>) suggests<br>
that reservations can be made via the LOC at conference<br>
registration, but registration will only open at end of August.<br>
However, we need to do our travel planning "now" and also<br>
need to<br>
know the expected cost.<br>
<br>
Can you please provide proper information?<br>
<br>
Kind regards, Oliver Montenbruck<br>
<br>
<br>
-- Oliver Montenbruck<br>
DLR, German Space Operations Center<br>
Oberpfaffenhofen<br>
D-82234 Wessling<br>
Germany<br>
<br>
Tel. +49 (8153) 28-1195<br>
Fax +49 (8153) 28-1450<br>
e-mail <a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">
oliver.montenbruck@dlr.de</a><br>
<mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>><br>
</div>
</div>
<mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>
<div>
<div class="m_-6090157679724922538h5"><br>
<mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>>><br>
<br>
<br>
<br>
<br>
-- <br>
Jianghui GENG<br>
<br>
Professor in GNSS Geodesy<br>
<br>
GNSS Research Center, Wuhan University<br>
<br>
Office: +86 (0)27 68778955<br>
<br>
Mobile: +86 17762578656<br>
<br>
Homepage: <a href="https://sites.google.com/site/gengjianghui/" rel="noreferrer" target="_blank">
https://sites.google.com/site/<wbr>gengjianghui/</a><br>
<<a href="https://sites.google.com/site/gengjianghui/" rel="noreferrer" target="_blank">https://sites.google.com/site<wbr>/gengjianghui/</a>><br>
<br>
<a href="http://pride.whu.edu.cn" rel="noreferrer" target="_blank">http://pride.whu.edu.cn</a> <<a href="http://pride.whu.edu.cn/" rel="noreferrer" target="_blank">http://pride.whu.edu.cn/</a>><br>
<br>
<br>
<br>
-- Oliver Montenbruck<br>
DLR, German Space Operations Center<br>
Oberpfaffenhofen<br>
D-82234 Wessling<br>
Germany<br>
<br>
Tel. +49 (8153) 28-1195<br>
Fax +49 (8153) 28-1450<br>
e-mail <a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">
oliver.montenbruck@dlr.de</a> <mailto:<a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">oliver.montenbruck@dlr<wbr>.de</a>><br>
<br>
<br>
<br>
<br>
-- <br>
<br>
Jianghui GENG<br>
<br>
Professor in GNSS Geodesy<br>
<br>
GNSS Research Center, Wuhan University<br>
<br>
Office: +86 (0)27 68778955<br>
<br>
Mobile: +86 17762578656<br>
<br>
Homepage: <a href="https://sites.google.com/site/gengjianghui/" rel="noreferrer" target="_blank">
https://sites.google.com/site/<wbr>gengjianghui/</a><br>
<br>
<a href="http://pride.whu.edu.cn" rel="noreferrer" target="_blank">http://pride.whu.edu.cn</a> <<a href="http://pride.whu.edu.cn/" rel="noreferrer" target="_blank">http://pride.whu.edu.cn/</a>><br>
<br>
</div>
</div>
</blockquote>
<div class="m_-6090157679724922538HOEnZb">
<div class="m_-6090157679724922538h5"><br>
<br>
-- <br>
Oliver Montenbruck<br>
DLR, German Space Operations Center<br>
Oberpfaffenhofen<br>
D-82234 Wessling<br>
Germany<br>
<br>
Tel. +49 (8153) 28-1195<br>
Fax +49 (8153) 28-1450<br>
e-mail <a href="mailto:oliver.montenbruck@dlr.de" rel="noopener noreferrer" target="_blank">
oliver.montenbruck@dlr.de</a><br>
</div>
</div>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div class="m_-6090157679724922538gmail_signature">
<div dir="ltr">
<div>
<div dir="ltr">
<div>
<div dir="ltr">
<p><span>Jianghui GENG</span></p>
<p><span>Professor in GNSS Geodesy</span></p>
<p><span>GNSS Research Center, Wuhan University</span></p>
<p><span>Office: +86 (0)27 68778955</span></p>
<p><span>Mobile: +86 17762578656</span></p>
<p><span>Homepage: <a href="https://sites.google.com/site/gengjianghui/" rel="noopener noreferrer" target="_blank">
<span>https://sites.google.com/site/<wbr>gengjianghui/</span></a></span></p>
<p><span><span></span><span></span> <a href="http://pride.whu.edu.cn/" rel="noopener noreferrer" target="_blank">
<span>http://pride.whu.edu.cn</span></a></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div class="gmail_signature">
<div dir="ltr">
<div>
<div dir="ltr">
<div>
<div dir="ltr">
<p><span>Jianghui GENG</span></p>
<p><span>Professor in GNSS Geodesy</span></p>
<p><span>GNSS Research Center, Wuhan University</span></p>
<p><span>Office: +86 (0)27 68778955</span></p>
<p><span>Mobile: +86 17762578656</span></p>
<p><span>Homepage: <a href="https://sites.google.com/site/gengjianghui/" target="_blank" rel="noopener noreferrer">
<span>https://sites.google.com/site/gengjianghui/</span></a></span></p>
<p><span><span></span><span></span> <a href="http://pride.whu.edu.cn/" target="_blank" rel="noopener noreferrer">
<span>http://pride.whu.edu.cn</span></a></span></p>
</div>
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